Writing Helpful Reviews

Guidelines for creating reviews that help other customers and businesses improve

Overview

Quality reviews are the foundation of our community-driven platform. Well-written reviews help other customers make informed decisions while providing valuable feedback to businesses. Your honest, detailed experiences contribute to a trustworthy marketplace where everyone benefits.

Step-by-Step Instructions

  1. Visit Business Profile: Navigate to the business listing you want to review and click the "Write a Review" button.
  2. Rate Your Experience:
    • Use the 5-star rating system to give an overall score
    • Consider factors like service quality, value for money, and overall satisfaction
    • Be fair and objective in your rating
  3. Write Detailed Feedback:
    • Describe your specific experience with the business
    • Include details about products, services, staff, and atmosphere
    • Mention both positive aspects and areas for improvement
    • Keep your review factual and constructive
  4. Add Photos (Optional):
    • Include photos of products, services, or the business environment
    • Ensure photos are relevant and add value to your review
    • Respect privacy and avoid including people without permission
  5. Submit and Follow Up: Review your content for accuracy and submit. You can edit your review later if your opinion changes.

Pro Tips

  • Write reviews soon after your experience while details are fresh
  • Include information that would be helpful to other customers
  • Mention specific staff members who provided exceptional service
  • Note accessibility features or special accommodations
  • Be constructive in criticism to help businesses improve

Best Practices