Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

• Create an account or business listing
• Contact us for support
• Subscribe to our services
• Use our search and directory features

Automatically Collected Information

We automatically collect certain information when you use our service, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (if you enable location services)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process transactions and manage accounts
• Send important updates and marketing communications
• Personalise your experience
• Analyse usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Business Listings

Information in business listings (name, address, contact details) is publicly visible to help customers find and contact businesses.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform, such as:

• Payment processors
• Email service providers
• Analytics services
• Customer support tools

Legal Requirements

We may disclose information if required by law or in response to valid legal processes.

4. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security audits
• Access controls and authentication
• Secure data storage practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

You can access and update your account information at any time through your account settings.

Delete

You can request deletion of your account and associated data by contacting us.

Opt-out

You can opt out of marketing communications by using the unsubscribe link in emails or updating your preferences.

Data Portability

You can request a copy of your data in a machine-readable format.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality.

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant advertisements

7. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and purpose of collection.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.